Christie's | Fine Art Auction House

ABOUT CHRISTIE'S LIVE™

Sale Registration

What is Christie's LIVE™? Christie’s LIVE™ is an online application that allows you to watch and listen to Christie’s auctions in real time via your Web browser, and place bids with the click of your mouse.

How do I bid in a sale with Christie's LIVE™? Click the Calendar link in the header to browse all upcoming auctions by date, location, or category.
 
When you've found the sale you are interested in, click the "Bid Live" button and submit your maximum purchase amount. Please note that if you do not yet have a Christies.com account, you'll be prompted to create one.
 
Up to 15 minutes before the start of the sale, visit the Auction Calendar and click on the "Enter Sale" button. This will launch Christie's LIVE™ in your browser window and you can begin bidding.

How is Christie's Live™ different from other online auctions? Christie's LIVE™ provides live audio and video feeds of Christie’s auctions in our salerooms worldwide, and the ability to bid in real time. When you bid from your computer with Christie's Live™, you are competing with bidders in the saleroom where the auction is being conducted. Each auction lasts only a few hours and the bidding on each lot may last only a few seconds.

Who developed the Christie’s LIVE™ bidding application? Auction Management Solutions, Inc. (AMS)
410 S. Ware Blvd. Suite 900
Tampa, FL 33619

What are the Online Terms of Use? Terms and conditions related specifically to Christie's LIVE™ online bidding can be found on the Online Terms of Use page. These terms are in addition to Christie's Conditions of Sale and are not intended in any way to serve as a substitute. Prior to registering to bid, you must read and agree to the Conditions of Sale. The Conditions of Sale vary from auction to auction and are accessible from the Sale Registration page.

Who should I contact if I experience technical problems with Christie’s LIVE™? Technical Support:
+1 877 641 7704 (US only)
+1 860 882 0638 (outside the US)
 
Support is available Monday - Friday and on weekend days with auctions, from 8:00 am - 6:00 pm New York time, with extended hours on days with auctions in Europe (beginning 2 hours before the auction) and in Hong Kong (24-hour assistance).

What are the minimum system requirements for Christie's Live™? • Pentium III or higher (Best results with Pentium IV or higher)
•Operating systems
     - MS Windows XP (service pack 2 and higher)  (Click here for detailed system requirements for Windows XP Home Edition and Windows XP Professional)
     - MS Windows Vista (Click here for detailed system requirements for Windows Vista)
     - MS Windows 7 (Has only been tested with pre-release versions)
     - Apple Mac OSX (Leopard)
• Monitor capable of 1024 x 768 resolution with 16-bit color
• Web browsers
     - Internet Explorer Versions 6(SP3) or 7 or 8
     - Firefox Version 2.0.0.20 or higher
     - Safari Version 3, 4
• High speed broadband Internet connection 500kbs or better
• Sound card and speakers
• Adobe Flash version 9.0.115 or higher must be installed and enabled in each browser used in order to hear prompts or live auction audio. (Click here to install the latest version of Flash)
• System configuration must support the following
     - JavaScript execution must be enabled in the browser
     - Browser “Security” settings should be set to medium-high or lower
     - Browser “Trusted Sites” should be set to medium or lower
     - ActiveX must be installed and enabled in Internet Explorer
     - Display of pictures must be enabled in the browser
     - Session cookies must be allowed
• If you are using Windows XP, and your default language setting is Chinese, Japanese, or Korean, you must change your regional setting to English (United States) to ensure that bid amounts are correctly displayed within the Christie's LIVE™ application

Can I access Christie's Live™ from a corporate network?

If you are accessing Christie's Live™ from a corporate network that may have an Internet proxy server or personal or corporate firewall, the following commonly used protocols and ports must be enabled for access:

• Port 80 (HTTP)
• Port 443 (SSL over HTTP)
• Port 8080 (HTTP)
• Port 8000 (HTTP)
• Port 1935 (RTMP) for Flash live audio

 

If you are unable to access the audio or video, your network may block access to Flash-based or HTTP Streaming content. Please contact your technical support representative to enable access. You may need to have elements of the application “white listed” before you can access the system. If you need to further restrict port 1935 access, limit access to the following CDNs (Content Distribution Networks) that provide live audio and/or video distribution:

 

Host: IP

fmce.chg005.internap.com: (74.201.0.6)
fmce.lax011.internap.com: (74.201.25.2)
fmce.sje008.internap.com: (64.7.222.3)
fmce.wdc007.internap.com: (69.88.146.2)
fmce.tor002.internap.com: (70.42.27.3)
fmce.ams002.internap.com: (69.88.148.2)
fmce.lon004.internap.com: (77.242.194.2)
livedca.fms.edgecastcdn.net: (8.5.250.140)
livelax.fms.edgecastcdn.net: (8.5.250.139)
livelhr.fms.edgecastcdn.net: (8.5.250.141)

How do I register to bid in a sale with Christie’s Live™? Browse the auction calendar link to find the sale you are interested in, then click the "Bid Live" button for that sale and submit your maximum purchase amount.

Please note that if you do not yet have a Christies.com account, you'll be prompted to create one.

When can I register for a sale? You can register for a sale as soon as the sale catalogue is available online. Online sale registration typically closes 24 hours before the start of the sale, though closing deadlines may vary.

If you wish to register for a sale on the day of the sale, please contact the Bid Department of the saleroom where the auction is being held.

Do I have to register for each sale I wish to bid in with Christie's LIVE™? Yes, as the Conditions of Sale may vary from auction to auction and saleroom to saleroom.

However, you will only need to provide your bank account details once, when you register for a sale for the first time.

I already have an account with Christie’s. Do I still need to create an account on Christies.com? Yes. Even if you have previously bid offline in Christie’s auctions, you will need to create an online account to bid online with Christie’s LIVE™.

Is my information safe? Yes. Your information is password protected, encrypted and stored on secure servers. Apart from Christie's staff, you alone have access to view, add or edit information. We will not share your personal data with anyone outside the Christie's International Plc group of companies. We may, from time to time, need to disclose your personal data to agents or contractors of Christie's to enable Christie's to process transactions or communicate with you. Where we do so it will be on the basis that such agents or contractors keep the information confidential and will not use the information for any other purpose than to carry out the services they are required to perform for Christie's. Please view our Privacy Policy.

Will I be added to Christie’s email lists if I register for a sale? Each time you register for a sale, you will receive the following emails:
1. Sale Registration Confirmation
2. Sale Reminder
3. Sale Results

For security purposes, the first time you register for a sale you will also receive an email address validation request.

I registered for a sale, but didn’t receive any email notifications. What happened? You may have entered your email address incorrectly when you created your online account; check the accuracy of your email address in your online account.
 
Alternatively, your email provider may have treated our emails to you as junk mail or spam and delivered them to your junk email folder instead; check your mail filter settings and make any necessary adjustments.
 
If you are still not receiving our emails, please contact our Client Service Center, Monday-Friday, 8:00 am - 6:00 pm local times, at +1 212 468 7110 (New York) or +44 (0)207 389 2886 (all other sales); or email us at info@christies.com.

I successfully registered for a sale. How do I enter the online saleroom? Up to 15 minutes before the start of the sale, visit the Auction Calendar and click on the "Enter Sale" button. This will launch Christie's LIVE™ in your browser window and you can begin bidding.

I have registered for a sale, but am unable to enter the online saleroom. What should I do? Please telephone Christie's Live™ technical support:
+1 877 641 7704 (US only)
+1 860 882 0638 (outside the US)
 
Support is available Monday - Friday and on weekend days with auctions, from 8:00 am - 6:00 pm New York time, with extended hours on days with auctions in Europe (beginning 2 hours before the auction) and in Hong Kong (24-hour assistance).

How do I bid on a lot in Christie's LIVE™? To place a bid, click the “Click to Bid Next Amount” button. A bid is immediately submitted on your behalf. Bids submitted in this way are final and you will not be able to reconfirm, amend or retract your bid.

If you are the current highest bidder, you will see a message indicating that the bid is with you. If the auctioneer has accepted someone else’s bid, the message will indicate that the bid is against you. You may continue to place bids until the lot is sold.

Please note that the system has built-in protection to prevent you from bidding against yourself.

How will I know the amount of the next bidding increment? The bid button will display the next bidding increment amount. This is the amount you will be bidding if you click the button.

The bidding increment available to you may not reflect the bid that is subsequently taken in the saleroom as the auctioneer may deviate from Christie's standard increments at any time, at his or her discretion. Internet bidders will not be able to place a bid in an amount other than a whole bidding increment, i.e., they will not be able to initiate a bid or bid in a split increment.

How will I know if I am the winning bidder? If you are the winning bidder, a message will be displayed indicating that the lot was sold to you.

For parcel lots, a pop-up window will display so that you can select a quantity. Be aware that the pop-up window will only display for several seconds. If you do not select a quantity before the pop-up window closes, a quantity of 1 will be selected for you by default.

As you exit the Christie’s LIVE™ saleroom, an auction purchase summary statement will display your winning bids. You may want to print out this statement for your records. Please note that his statement is not an invoice. While invoices are sent out by postal mail after the auction, buyers must contact us by telephone or in person as soon as possible following the sale for details about payment, collecting and shipping to avoid incurring unnecessary storage charges.

Why did I not win the item although it sold for my maximum bid? Incoming bids are accepted at the auctioneer's discretion. In the event of a tie between an online bid and a bid in the saleroom, the saleroom bid will generally take precedence.

Will the auctioneer know that I am bidding from my computer? Yes. The auctioneer has a screen that displays online bids as they arrive. Additionally, a bid clerk in the saleroom monitors bidding activity and communicates directly with the auctioneer.
 
Online bids are executed in the order in which they are received.

What is the final purchase price and how do I pay? In addition to the hammer price, you will pay to Christie's the buyer’s premium plus any applicable value added tax (VAT), sales or compensating use tax.  Since the Artist's Resale Right took effect in the UK in 2006, a royalty also may be payable on certain lots purchased in a London auction. Details for each auction are contained in the Conditions of Sale relevant to the auction.

Payment may be made by personal check, bank wire transfers, cash (subject to certain limitations), Travelers checks and money orders (subject to certain limitations). Payment is due within seven calendar days of the sale, including collection of your purchase. Please contact the Bid Department of the saleroom, if you have any further questions.

Is the buyer’s premium for online bids the same as for other types of bids? Yes. The buyer’s premium is the same whether you bid online, in the saleroom, or by telephone.

Can I leave an absentee bid and bid live online in the same sale? If you wish to bid online you should not submit an absentee bid because you could end up bidding against yourself.

What is pre-emption? Important for bidders in Paris sales:
In certain cases, the French State is entitled to use its right of pre-emption on works of art or private documents. This means that the state substitutes itself for the last bidder and becomes the buyer. In such a case, a representative of the French State announces the exercise of the pre-emption right during the auction and immediately after the lot has been sold, and this declaration will be recorded in the official sale record. The French State will have then fifteen (15) days to confirm the pre-emption decision. Christie’s will not be held responsible for any administrative decisions of the French State regarding the use of its right of pre-emption.

Important for bidders in Madrid sales:
Prior to the sale Christie’s will communicate to the Autonomous Community of Madrid and to the Ministry of Culture the content of this sale, in order for them if so wished for, to use their right of pre-emption granted by law. In certain cases, the Spanish State is entitled to use its right of pre-emption on works of art or private documents. This means that the state substitutes itself for the last bidder and becomes the buyer. In such a case, a representative of the Spanish State announces the exercise of the pre-emption right during the auction and immediately after the lot has been sold, and this declaration will be recorded in the official sale record. The Spanish State will have then seven (7) days to confirm the pre-emption decision. Christie’s will not be held responsible for any administrative decisions of the Spanish State regarding the use of its right of pre-emption.

Can I view a sale with Christie's LIVE™, even if I don’t wish to bid? Yes. Up to 15 minutes before the start of the sale, visit the Auction Calendar and click on the “Enter Sale” button. This will launch a “view only” version of Christie's LIVE™ in your browser window.

Do I need to have a Christies.com account to view a sale? Yes. Before entering the online saleroom, you will be prompted to sign in or create an account. However, you will not need to provide your bank details until you wish to bid in a sale.

What does lying in bond mean? Duty and VAT have not been paid yet on wines lying in bond. They must be stored in a bonded warehouse approved by HM Customs & Excise. Wines offered lying in bond, on removal to duty paid status, are subject to VAT and UK excise duty.

What is a parcel lot? A parcel is a sequence of lots carrying the same estimates and consisting of the same type of wine, quantity and bottle size.

In a sale, the buyer of the first lot of a parcel will have, at the discretion of the auctioneer, the option to take any or all further lots in the parcel for the same hammer price. If the option is not exercised on all lots in the same parcel, the auctioneer will open bidding on the next unsold lot and offer the buyer of that lot the option to take any or all of the remaining lots in the parcel sequence.

Absentee bids submitted on any lot in a parcel will, if unsuccessful, be placed on successive lots in the parcel until such bid is successful or the parcel has ended. Bidding shall continue in the same manner until all lots in the parcel have been offered and declared sold or unsold by the auctioneer.

What does lying in bond mean? Duty and VAT have not been paid yet on wines lying in bond. They must be stored in a bonded warehouse approved by HM Customs & Excise. Wines offered lying in bond, on removal to duty paid status, are subject to VAT and UK excise duty.

What does it mean when wines are duty paid? Duty is a tax imposed on imported merchandise by the relevant governmental authority in the importing country. Wines offered duty paid are subject to VAT. VAT is only chargeable on wines sold in the UK and to EC customers who are not VAT and Excise registered. Duty paid wines sold for export can be purchased net of VAT.

What is Hospices de Beaune? The Hospices de Beaune wine auction is the most famous charity wine auction in the world and has taken place every year in November in Beaune, Burgundy since 1859. It has been organized by Christie's since 2005. Open to private individuals as well as to trade, bidders have the opportunity to purchase new wine by the barrel. After the auction, the new wine is allowed to mature for 12 to 24 months before being bottled and distributed.

For more information, please view the catalogue of the sale, which typically goes online at the end of October.

What is a cuvée? The wines at the Hospices de Beaune auction are presented by Cuvée. The Cuvées described in the catalogue represent a particular type of wine. There are 41 Cuvées in total and each one bears the name of the wine or the name of the village ("Appellation" in French), and the name of the historic donor of the vineyard, e.g. Mazis-Chambertin Grand Cru (name of wine) Cuvée Madeleine Collignon (name of donor) or Beaune 1er Cru (name of wine) Cuvée Nicolas Rolin (name of benefactor).

What is a pièce? The Hospices de Beaune wines are sold in barrels called “pièces”. The pièces from the same parcel lot are identical (same size and same description). It is possible for a buyer to purchase just one single pièce during the sale.

What is the Pièce du Président? The sale proceeds of this barrel will be offered by the Hospices de Beaune to another Charity selected by the Institution. It will be offered for sale around 3:30pm and 4:30pm.