How will I know if my bid was successful?
Successful bidders who have chosen to receive email notifications will be notified by email immediately after the sale. You can choose the email notification option when you register for a sale online or through the Bid Department. If you have already registered for a sale, you can log into your My Christie’s account to add the email notification option. You can also log into your My Christie’s account and click on the ‘Results’ tab to view your bidding results, hammer prices, and prices realized. All successful bidders in Christie’s online-only auctions are automatically notified by email immediately after the sale. All successful bidders in traditional Christie’s auctions are notified by postal mail following the sale. Please expect to receive your postal notification 7 to 10 days after the sale.
When will I receive my invoice? After the sale your invoice will be mailed to you along with your postal notification. An online invoice is also available through your My Christie’s account immediately after the sale. Included with your invoice is information about payment, property collection, handling and administration, and shipping.
Can I view my invoices online? You can view, print or download online invoices for all your successful bids—including those made via Christie’s LIVE, absentee bid, phone bid, or in person bid. Please create or log into your My Christie’s account and click on the ‘Invoice PDF’ button to view, print or download your invoices. You can also download the Payment Instruction Form, Credit Card Authorization Form, and Shipping Request Form from your My Christie’s account.
How do I pay for my purchase? Successful bidders in Christie's traditional auctions receive payment and shipping instructions with their invoice, which is mailed immediately after the sale. We accept wire transfers, bank drafts or cashier's orders, cash or checks. Under certain circumstances, some Christie's salerooms may accept payment by credit card (subject to a surcharge). Successful bidders in online-only auctions must log in to their online-only account to pay via credit card.
What am I paying? Buyers pay the purchase price (hammer price plus buyer's premium) plus any sales, use or value added taxes (VAT) that may be due on the buyer's premium and/or the hammer price. Unless exempted by law, buyers in US auctions pay applicable state or local sales or use taxes, if they take possession of their property in Connecticut, Florida, Illinois, Massachusetts, New York, Pennsylvania, Rhode Island, Texas or Washington DC. In certain jurisdictions, resale royalty payments may be required. Please enquire with your local authorities.
When can I collect property I have purchased? Instructions for each traditional auction can be obtained at the registration desk and from the cashier at the saleroom in question. The same instructions are also sent together with our invoice mailed immediately following the sale. Provided your payment has cleared, you may collect your small-sized purchases on the day of the auction. It is possible that larger items may have been moved to our handling facility. For online-only auctions, property is shipped to the address you provided during your registration process. It is not possible to collect online-only auction purchases in person; all purchases must be shipped.
How can I have my purchases shipped to me? Buyers in traditional auctions or private sales may arrange shipping using their own carriers or request our assistance. Christie’s has facilities worldwide to help with packing and shipping of purchased property. Buyers in online-only auctions must arrange shipping through the online-only sale site.
What if I can’t collect my purchases soon after the auction? Property remaining beyond the stated number of days following the auction is subject to handling and administration charges, taxes and insurance.
New York - Sold/unsold property may be held at Christie's Rockefeller Center, or at our new handling facility, Redstone, located in Long Island City, New York, free of charge for 35 days from the auction date.
London, King Street - Sold/unsold furniture, carpets, and large objects not collected by 2:00 pm on the day after the auction will be moved to the warehouse of Cadogan Tate Fine Art Services to be stored at no charge for 28 days. Pictures (sold) will be held at Christie's for 28 days following the sale.
London, South Kensington - All lots sold in Interior Sales will be transferred to the warehouse of Cadogan Tate Ltd the day after the sale where they will be stored free of charge for two weeks. Storage charges commence on the second Tuesday after the sale. All lots sold in specialised sales will remain at Christie's South Kensington and stored free of charge until the 5th Friday following the sale; then they too will be transferred to the warehouse of Cadogan Tate Ltd at which point storage charges commence.
Paris - Sold/unsold furniture and large objects not collected two days after the sale will go into storage at Global Art Management at the buyer's expense and risk. Smaller items will be stored at no charge for seven days from the auction date.
Geneva - Buyers are advised that all purchases not collected on the day of the sale will be held for collection at no charge for twenty-eight days. Thereafter, there will be transferred to our Storage department at the Free Port where a minimum charge of Sfr 100 per item will be incurred.
Christie's can organize shipment within 24 hours upon receipt of payment and precise delivery instructions, through its international forwarder Valimpex S.A., CH-1211 Geneva Airport 5 (for Jewellery and Watches) and Harsch S.A. rue Baylon 10, CH-1227 Geneva (for all work of art). Estimates for the shipping of any property and advice on the most secure and economic means of dispatch can be obtained from our shipping department (Tel: +41(0) 22 319 17 58).
Hong Kong - Christie's can assist with any arrangement for storage and shipping that purchasers may require. All purchases will initially be held at the saleroom at no charge, after which they will be transferred to the warehouse. If purchases are not collected within seven days after the sales, we shall arrange storage at the buyer's expense.
Are there restrictions in shipping to other countries? Certain property sold at auction may be subject to laws governing export from the country where it was purchased and import into another country. It is the buyer's responsibility to be aware of these restrictions and obtain any relevant licenses. Please ask for details from your customs agent, international shipper, or the Christie's sale location.