Stay secure online

When you use our services, we may ask you to provide information relating to your identity, credit status, payment methods and delivery addresses. We use advanced technology to protect your data in its systems, but we recommend that you take some basic security precautions when creating or using your online account on christies.com, and when responding to emails and other communications that appear to come from Christie’s. If you have any questions or need help, please contact us at keepsecure@christies.com.

Brand impersonation scams

Globally, there is a growing threat from brand impersonation scams, which can trick you into making fraudulent payments. Scammers create fake websites, social media profiles or emails that appear to be from Christie’s. Their goal is to deceive you into making purchases or sharing personal information.

Common scams to watch out for:

• Phishing emails: Emails that look like they’re from us, to trick you into making fraudulent payments or sharing sensitive information.
• Fake websites: Sites that mimic our official website, tricking you into purchasing counterfeit goods.
• Social media impersonations: Fraudulent profiles that look like ours, engaging with you to promote scams. Our Chinese official social media platforms are listed here. For the APAC region, you may also find us on Instagram through these accounts: christiesasia, christiesjapan, christieskorea and christiesbangkok.

How to protect yourself:

• Stay informed: Learn about the risks of brand impersonation and how to spot suspicious activity.
• Verify sources: Always check that communications come from our verified channels.
• Report suspicious activity: If you see something that doesn’t seem right, report it to us (keepsecure@christies.com) and the relevant social media platforms immediately.

What to do if you encounter a scam:

• Do not engage: Avoid clicking on links or providing any information. Scammers will try to trick you into making fraudulent payments. Christie’s will never ask for any deposit payment or payment to any personal bank account.
• Report it: Notify the relevant authorities, report to the relevant social media platforms, and inform us right away at keepsecure@christies.com.

Responding to emails

• Check the sender email domain name: Verify that the sender email domain is spelled correctly, ‘@christies.com’. Fraudsters often attempt to send emails from lookalike domains (for example, christ1es.com) to deceive clients.
• Examine the sender display name and email address: Sender display names can be easily spoofed. For example, although PostSaleUK<user@baddomain.com> shows the display name ‘PostSaleUK’, it is fake as the email domain is fraudulent. When viewing on smartphones, tap on the sender’s display name to see the complete email address, which will include the email domain.
• Scrutinise the email signature in the message body: The sender name and contact details in the email body can easily be forged and are not a reliable way to ascertain message authenticity. Do not trust phone numbers in such email signatures — please only use confirmed Christie’s contact details when calling or emailing us, or go to our website.
• Check if the message contains a mismatched URL or misleading domain name: If the message contains a URL with Christie’s name in it (christies.com/photos), hover your mouse over the URL to see the actual hyperlink address. If the hyperlink address is different from the text displayed, the message is likely to be fraudulent.
• Do not respond to requests to provide your Christie’s account user ID or password: Christie’s will never ask you to provide these details.
• Remain vigilant: If you unexpectedly receive an email about an unknown topic, it may be fraudulent. If in doubt, it is always safer to call Christie’s Client Services and ask to speak to the purported sender.

If you receive any emails that appear to be from Christie’s and you believe they are suspicious, please forward them to keepsecure@christies.com.

Fraudulent invoices and demands for payment

Fraudsters may send invoices purporting to come from Christie’s or make other requests for payment in our name. Christie’s will never ask for any deposit payment or payment to any personal bank account.

If you ever have any reason to doubt the authenticity of an invoice with our name on it or any payment communication, please do not hesitate to contact your local Client Services team, who will be able to confirm if it is a valid invoice. Requests from a company called Goldberg Management to make additional payments ‘for insurance purposes’ in relation to outstanding Christie’s business are not genuine.

Using your account on christies.com

• Verify that you are on christies.com: Use this page, https://signup.christies.com/, when you create your new Christie’s account, and when you return to your account to register for sales, pay online for your purchases, or edit or add information to your account. You may want to add this URL to your browser's Favourites or Bookmarks menu.
• Create a strong account password: You can also set up Security Questions within your online profile (go to ‘My Account’ and select ‘Complete Profile’).
• Do not share your Christie’s account login details with anyone: Make sure to change your password on a regular basis, too.
• Always end your session on christies.com: When you’re done, sign out and close your browser window.

Infringing companies

Christie's is concerned that there are companies not associated with nor authorised by Christie’s, who are using our company brand names and trademarks ‘Christie's’ and ‘佳士得’ to mislead the public into thinking they are part of Christie’s. We can clarify that these companies, and their websites, are not related to Christie’s in any way.

In order to protect the interests of the public and safeguard Christie’s reputation, we have been investigating and actively pursuing these infringers.

CHRISTIES PTE LTD (Company No. 197800786 K)
HONGKONG CHRITRS ARTS AUCTION LIMITED (Company No. 2262463)
https://christies-auction.com/addons/ltwl_paibao_dx/core/web/h5/?uniacid=1#/pages/index/index
https://pai.9772996.com.cn/h5/?uniacid=1
https://www.woorifg-vip.com/
www.cbys.com.cn
www.chaters.net/index.html
www.christees.com.mo
www.christies-hk.com
www.christiessrpm.com
www.chritrs-hk
www.chritrs.com
www.chritrs.hk
www.chritrss.com
www.gzjiashide.com
www.hfjiashide.com;
www.hkchristies.com
www.hkjiashide.com
www.jiashidegz.com
www.jsd7777.com
www.jsdart.hk
www.oxford-hk.com
www.ysppmh.com
上海昶投貿易有限公司 (變更前:上海昶邦投資管理有限公司) (Company No.: 310104000535924)
中國尋根國際拍賣有限公司 (CHINESE XUNGEN INTERNATIONAL AUCTION CO., LIMITED) (Company No. 1896884)
佳土得拍卖有限公司 (WeChat ID: yishupin110)
佳士得國際香港藝術品拍賣有限公司 (JIASHIDE INT'L HK WORK OF ART AUCTION CO., LIMITED ) (Company No. 2127231)
佳士得在线艺术品交易平台(http://pm.gdybhmall.com/)
佳士得藝術品鑒定檢測中心 (Hongkong Christie's Art Assessment)
佳士得香港國際拍賣有限公司 (JIASHIDE (HK) INT'L PAIMAI CO., LIMITED) (Company No. 2120346)
佳士得香港國際藝術品拍賣有限公司 (CHRITRS H.K. INTERNATIONAL ARTS AUCTION LIMITED) (Company No. 1274160)
佳士得香港國際藝術品拍賣有限公司 (Christie’s Hongkong International Auction Co., Ltd.)
佳士得香港國際藝術品拍賣有限公司 (Chritirs International Arts Auction (H.K.) Ltd.)
佳士得香港國際藝術品拍賣有限公司 (Chritrs H.K. International Arts Auction Ltd.) (公司注册编号 1274160)
佳德拍賣有限公司 (CHRITRS AUCTION PTE LIMITED )(Company no. 201134448D)
克裏斯蒂（香港）國際拍賣有限公司 (CHRISTIE AUCTIONS (HONGKONG) INTERNATIONAL LIMITED) (Company No. 1897435)
博勝集團有限公司
國際佳士得香港藝術品拍賣有限公司 (INT'L JIASHIDE HK WORK OF ART AUCTION CO., LIMITED) (Company No. 2127174)
寧波鴻福展覽服務有限公司 (NINGBO HONGFU AUCTION COMPANIES) (Company No. 330282000269000)
山東佳士得國際拍賣有限公司 (Shandong Jiashide International Auction Co., Ltd.)
山東佳士得文化發展有限公司 (Shandong Jiashide Culture Development Co., Ltd.)
廣州華榮展覽有限公司 (GUANGZHOU HUARONG EXHIBITION LIMITED)
新加坡佳士得國際拍賣有限公司 (SINGAPORE JIASHIDE INT'L AUCTION CO., LIMITED) (Company No. 2331096)
深圳恒大通寶藝術品投資管理有限公司 Shenzhen Shi Heng Da Tong Bao Yi Shu Pin Tou Zi Guan Li You Xian Gong Si (Company No: 440301107173072)
澳門佳士得國際藝術品拍賣有限公司 (Leilao De Produtos Artisticos Macau Christee’s Internacional Limitada/ Macao Christee’s International Arts Products Auction Co., Ltd.) (Company No.: 41597 SO)
紐約佳士得藝術品交易服務有限公司 (Christie’s New York Trading Service Co., Ltd.)
香港佳仕得國際藝術品拍賣有限公司 (HK JIASHIDE INTERNATIONAL ART AUCTION LIMITED) (Company No. 2147161)
香港佳士得國際拍賣有限公司 (HK JIASHIDE INTERNATIONAL AUCTION LIMITED) (Company No. 2094869)
香港佳士得國際有限公司 (HONGKONG JUST DO INTERNATIONAL CO., LIMITED) (Company No:1818125）
香港佳士得國際藝術品拍賣有限公司 (HK JSD INT’L ART AUCTION LIMITED) (Company No. 1859912)
香港佳士得拍賣有限公司 (HONGKONG CHRITRS AUCTION LIMITED) (Company No.1864586)
香港佳士得有限公司 (Hong Kong Jiashide Co., Limited) (Company No. 2371889)
香港佳士得藝術品拍賣有限公司 (HongKong christie auction Co., Limited) (Company No.1936942)
香港佳士得藝術品評估檢測中心 (CHRISTIES HK ARTWORK EVALUATION CENTER)
香港佳士得藝術品鑒定有限公司 (HongKong christie art appraisal Co., Limited) (Company No.1936935)
香港國際佳士得拍賣有限公司 (HONG KONG INT’L JIASHIDE AUCTION LIMITED) (Company No. 2286641)
香港珩隆國際拍賣有限公司 (HK HENGLONG INTERNATIONAL AUCTION LIMITED) (Company No.: 2109944 )
香港胤愷國際藝術品展覽拍賣有限公司 (HK YIN KAI INTERNATIONAL ART EXHIBITION AUCTION LIMITED) (Company No.: 1922754)
克裏斯蒂有限公司 (Christie Limited) (Business Registration No.: 76997669)
佳士得拍賣有限公司 (Hong kong Christie's auction co., Limited) (Business Registration No.: 76334328)

If you are unsure about any other company, please contact us directly. A list of Christie’s offices and contact details can be found here. In mainland China, please note that Christie’s has offices in Beijing and Shanghai only. Christie’s currently has no cooperative arrangement with any mainland China company.