Christie’s group of companies (“we” or “us”) consider the privacy and
protection of our clients' data, both corporate and personal, to be of the
utmost importance and we take robust measures across our business to protect
the security and integrity of all such information.
However, the law requires us to take particular steps in relation to the
processing and protection of personal data. To ensure that you feel
confident about providing us with your personal information when
communicating with us and using our services, we outline below our practices
in relation to the collection and use of personal data. This policy
any other documents referred to on it) sets out the basis on which we will
carefully to ensure you understand how we handle your personal data; please
also check this page from time to time as the Policy may be updated.
Information We May Collect from You
We may collect and process the following information about you:
- information you provide by filling in forms on our website
information given in hard copy form or by any other means providing:
your name; date of birth; address; interests; marketing preferences;
when appropriate your credit information; and any other personal
information relevant to the services we provide. This information may
be provided when you are registering interest, transacting with us,
subscribing to our services or for newsletters or requesting
- correspondence or other contacts you may have with us;
- details of transactions you carry out through our website, and any
communications by telephone, in person or by any other means relating to
those transactions. This may include recording certain telephone
conversations, for example relating to live bidding;
- details of your visits to our website including, but not limited to,
traffic data, web logs or other communication data and the resources you
The information you provide to us will be used for processing transactions
but may also be used for internal data processing, such as compiling
statistical information about your interests and the use of
www.christies.com. As a service to you,
we may also use this information to customize the content we offer on
Specific Information We May Collect Via www.christies.com
We may collect and process the following information obtained from your use
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
Using our website will result in us placing cookies on your computer in the 3 categories set out below.
If you reside outside the EU, we also use a fourth type of cookie for Targeting or Advertising:
- Strictly necessary:These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website; many of the functions on our website will not work properly, or at all, if you do not allow these cookies to be used. We may therefore be unable to provide many of the services you may wish to request unless you accept the use of these cookies.
- Performance:These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. These cookies do not collect information that identifies a visitor: all information these cookies collect is aggregated and is therefore anonymous. The information is only used to improve how the website works.
- Functionality:These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features (for example, remembering changes you have made to text size and fonts).
Don't worry - none of these cookies store personally identifiable information and we only use trusted advertising partners. Just so you know, these third parties will have their own privacy policies and they may be different from ours.
Some examples of what Targeting and Advertising Cookies do:
Provide advertisers with information about your visit to our websites so they can show you advertising that is relevant to you.
- Limit the number of times you see an advertisement.
- Help measure the effectiveness of an advertising campaign.
Christie’s provides users of
opportunity to inform others (each, a “recipient”) about
a sale or lot for sale, which will require the sender to provide us
with the recipient’s email address(es). At the sender’s
request, Christie’s will automatically send the recipient an
email on behalf of the sender containing a link to Christie’s
site which has the information about the sale or lot.
Christie’s will not initiate any further contact with the
recipient, beyond the email sent on behalf of the sender, unless the
recipient specifically “subscribes” for extra services
by filling out a registration form.
If you, as a recipient, do not wish to receive further e-mails from
the sender and Christies, please reply to the sender requesting they
stop sending you the email in the future. Christie’s does not
accept responsibility for any third party’s use (or misuse) of
We may collect information about your computer, including your
internet address, operating system and browser type when you visit
us. Your internet address is used to help identify and gather
statistical or demographic information about our customers
generally. We also use this information for internal system
administration to help diagnose problems with our servers, to
administer our website and the customer or user experience.
How is this Personal Information Used?
Christie’s will collect, record, store and use your personal data
world-wide among the Christie’s group companies for clearly specified
purposes including but not limited to:
- providing you with information, products or services that you request
from us or which we believe would interest you in a way that is targeted
and relevant. This could include but is not limited to auctions, private
sales, storage services and transportation, valuations, real estate,
education and insurance;
- carrying out our obligations arising from any contracts entered into
between you and us;
- notifying you about changes to our products and services;
- ensuring that our website is presented in the most effective manner for you and your computer
- selling or purchasing property or services
- (unless you object,) advising you of forthcoming sales, events and
We may contact you for the above purposes by telephone call, email, text or
SMS messaging and other means.
We will not share your personal data with anyone outside the Christie’s
group of companies other than in accordance with the law and as stated in
this Policy. Each of the countries in which we operate has different
We may from time to time however need to disclose your personal data to
certain third parties.
Agents or Contractors of Christie’s
We may need to disclose certain personal information to our Agents or
Contractors to enable Christie’s to process transactions or
communicate with you. Where we do so it will be on the basis that
these agents/contractors are required to keep the information
confidential and secure, and will not use the information for any
other purpose than to carry out the services they are performing for
Anti-Money Laundering and Regulatory Authorities
We may need to retain and disclose certain information about you to
regulatory authorities and to appropriate agencies to conduct
anti-money laundering and trade sanction checks and to assist with
fraud prevention, in particular, in compliance with our AML
obligations and in relation to trade sanctions. We will disclose
this information as is required by law.
We may need to disclose certain personal information about you to
credit agencies to conduct appropriate checks when you are
transacting with us.
While we will not voluntarily disclose your personal data we may
disclose such information if we are required to do so by a valid
Court Order, if we are lawfully requested by government or law
enforcement authorities, if we are required to do so pursuant to
other legal processes, or if it becomes necessary to protect the
rights or property of Christie’s.
Worldwide Transfers and Processing
As a global organisation, Christie’s may process your personal
information as described above in countries outside of the EEA. Each of
these countries has differing privacy laws offering different levels of
varying practices and we will act in accordance with this Policy in all
jurisdictions we operate in. By providing your personal information to
Christie’s, you consent to us processing your personal information in
any jurisdiction, in accordance with this Policy.
In order to provide you with marketing information about our products and
services, we may contact you by email, text, SMS or any other messaging
service, telephone, fax and by post. At the bottom of any marketing emails
you will have a clearly marked unsubscribe option from future mailings. In
addition, you may at any time send an email to
firstname.lastname@example.org asking for your
name to be removed from our lists.
You have the legal right to a copy of the information which we hold about
you, including information on how this will be used and to ensure this
information is accurate. You also have the right to ask us not to process
your personal data for marketing purposes - you can exercise this right by
checking certain boxes on the forms we use to collect data or at any time by
contacting us at email@example.com.
We will take all reasonable and appropriate steps to protect the security and
integrity of all personal information provided to our website, or by any
other means electronic or otherwise.
We will ensure that your personal data within Christie’s is suitably
protected against both unauthorised physical and electronic access. These
measures include an electronic firewall and various other protection
measures that involve virus scanning, installation of security patches,
vulnerability testing, backup and recovery planning, employee training,
security audits and other steps designed constantly to improve the data
protection posture. However, we cannot guarantee that information during
transmission through the internet or any computer network is entirely safe
from unauthorised intrusion, access or manipulation. We will have no
liability for disclosure of information due to errors or unauthorised acts
of third parties. In any event, where we believe personal data has been
compromised, we will notify you of this.
The Christie’s sites contain links to other websites which are not
operated by Christie’s. The information you provide to us will not
be transmitted to other websites. However, these websites may collect
personal information about you in accordance with their own privac
policies. Christie’s is not responsible for the privacy practices or
the content of such websites.
How long will Christie’s keep my personal information?
We will hold your information on our systems for as long as is necessary for
the relevant activity, or for as long as is specified in any agreement
between you and us.
Changes to this Policy
privacy practices at any time. We will notify users of this website by
posting any updated policy on this page and such changes will be effective
immediately and without further notice. Where appropriate, we may notify
prominent notice on our website.
If you have any queries in relation to the use and protection of your
personal data please contact us at
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